AlilouApp Support

We're here to help you with any questions or issues

Contact Us

Need assistance? Reach out to us through any of these channels:

📧 Email Support

contact@alilou.app

Response time: 24-48 hours

📱 Phone Support

+212 667469288

Mon-Fri: 9AM - 6PM (GMT)

💬 Live Chat

Available in the app

Mon-Fri: 9AM - 6PM (GMT)

Submit a Support Request

Thank you for your message! We'll get back to you within 24-48 hours.

Frequently Asked Questions

How do I create an account?

Download the Alilou app from the App Store, tap "Signem Up," and follow the on-screen instructions to create your account using your email or phone number.

I forgot my password. What should I do?

On the login screen, tap "Forgot Password?" and enter your email address. You'll receive instructions to reset your password.

How do I update my profile information?

Open the app, go to your Profile section, tap "Edit Profile," make your changes, and save them.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures to protect your data. We never share your personal information with third parties without your consent.

How can I delete my account?

Go to Settings > Account > Delete Account. Please note this action is permanent and cannot be undone.

The app is crashing. What should I do?

Try these steps: 1) Force close and restart the app, 2) Check for app updates in the App Store, 3) Restart your device, 4) If the issue persists, contact our support team.

Additional Resources

Privacy Policy

Learn about how we collect, use, and protect your data. Read our Privacy Policy

Terms of Service

Understand the terms and conditions of using AlilouApp. Read our Terms of Service

App Version

Current version: 1.0.0 | Check the App Store for the latest updates.